Learning & Development Consulting Professionals
Client Focused-Results Driven
Learning & Development Consulting Professionals
Client Focused-Results Driven
Services Include
Instructional Design & Curriculum Development
We will develop and design interactive and effective learning courses in all modalities including traditional instructor-led classroom, online learning, asynchronous e-learning, microlearning, instructional videos and digital job aids. Our training material engages learners, meets learning objectives, and improves performance. We expertly implement principles in adult learning and leverage the latest tools in engagement. We will build content from scratch working with your Subject Matter Experts (SME) or update and elevate your existing training.
Instructor Guides and Participant Guides
Our consulting services at Carpenter and Company offer comprehensive solutions for developing Instructor Guides and Participant Guides tailored to your needs. Whether enhancing your existing material or starting from scratch, we provide expertise in content development, instructional design, and guide creation. Our approach includes thorough analysis, collaboration with subject matter experts, and adherence to best practices. By delivering high-quality, customized guides, we aim to support effective training delivery, maximize learning outcomes, and ensure alignment with your organizational goals.
Instructor-led Training
Delivering live training in person is a very specialized skill set. Instructor-Led training allows you to build upon learned knowledge by giving learners a chance to put knowledge and skills into practice through classroom activities. Let us create and facilitate your well-thought training with the engagement and outcomes that go beyond expectations. Or we can offer a ‘Train-the-Trainer’ program for your in-house Subject Matter Experts to deliver a cohesive program.
LMS Management
If you currently have an internal Learning Management System (LMS), we can manage the program for you allowing your Learning & Development team to focus on and manage their primary responsibilities. If you need a Learning Management System, we can research and recommend a system that suits your specific needs, build it out and manage the program for you.
e-Learning Course Development
We can create custom, online courses to enable your team to learn anywhere, anytime within your LMS. E-learning takes into account adult learning principles, learning styles and instructional design principles. Increase your team’s efficiency with custom training and development with creative e-learning content.
Professional Development
We will create training programs that focus on developing important skills such as Customer/Guest Service, Leadership Development Skills, Communication, Teamwork & Team Building, Problem Solving, Talent Acquisition & Interviewing, Trust Building, Emotional Intelligence, Time Management, Conflict Resolution, Change Management, Experiential Learning and so much more.
Micro-Learning
Microlearning deals with relatively small learning units and short-term learning activity. Microlearning can be used to reinforce a learning event, introduce a simple skill, share updates or new policies, how-to information, create awareness and so much more. When time constraints are a real concern, instead of creating a two-hour-long course, how about creating four 30-minute lessons that learners can access online, at their convenience. The design and delivery is offered in small chunks of information versus long training modules, and these trainings can be designed with specific job roles, objectives or classifications in mind.
Train-the-Trainer
Train the Trainer programs are one of the most important ways to ensure everyone who teaches your training material, whether less-experienced trainers or SME’s (Subject Matter Experts), have the tools they need to be successful. We can help your employees who train or SME’s on how to deliver and facilitate classes and workshops. We can help you build a pool of competent employees who then can train the material to other people. Your training personnel not only need to understand the content they will be training, they also need to be proficient in how to facilitate the material to your organization.
Business Process Training
We can create or update your company compliance trainings such Onboarding & Orientation, Harassment Prevention Training, TIPs Alcohol Awareness, Responsible Gaming (Casino Industry) and much more.
Social Media Monitoring
It is important to know what people are saying about your brand, your industry, and your products and services. While your team is creating awesome online content, who is monitoring your channels on a daily basis? Carpenter and Company Consulting can do that for you. We will monitor your social media channels for industry trends, interact with users, guests, potential customers, and respond to messages, inquiries, and comments. We will review analytics and create reports on key metrics, focus on monitoring social media comments, managing participants in your online community, directing online discussions, and remove or report objectionable comments from accounts on social media platforms.
Needs Analysis/Assessments
A systematic process for determining and addressing needs, or “gaps” between your current condition and your desired condition or “wants.” The discrepancy must be measured to appropriately identify the need. Effective training is based on the identification of the correct learning objectives through the performance of Needs Assessments that properly identify skill gaps.